February 11, 2026
Overseas Services
Experience you can trust – for any industrial ice maker or refrigeration system
With years of hands‑on industrial refrigeration experience, BAOCHARM provides overseas installation and after‑sales maintenance to customers worldwide.
We support direct-cool block ice machines, cube ice machines, tube ice machines, flake ice machines, transparent block ice machines, brine ice makers, cold storage rooms, and more – covering the full range of ice machine and refrigeration equipment installation, commissioning, repair, and maintenance needs.
Our service commitment does not depend on the nameplate of your equipment. Whether your ice maker carries the BAOCHARM name or another brand, you receive the same professional on‑site support: installation, system commissioning, fault diagnosis, component repair, and preventive maintenance – all delivered by trained, region‑based engineers.


Many overseas users struggle to find reliable installation and after‑sales support due to geographical distance or the brand they happen to use. BAOCHARM has built a multilingual, cross‑time‑zone service network based on decades of industrial refrigeration expertise.
Our principle – Whether you need installation & commissioning for a direct‑cool block ice machine, periodic maintenance for a tube or flake ice machine, repair of the brine system in a brine ice maker, or troubleshooting & maintenance for a cold room – we respond with the same level of skill and commitment. The brand of your equipment simply does not change how we work.
When you search for industrial ice maker repair near me or refrigeration maintenance in my area, you need a quick, reliable answer.
Tell us your city/region and your equipment type – whether it is a direct‑cool block ice machine, tube ice machine, flake ice machine, brine ice maker, or a cold room. We will match you with the closest authorised BAOCHARM service partner for on‑site installation, commissioning, repair, or maintenance – regardless of your equipment's brand.

Q: What if my ice maker is not a BAOCHARM unit?
A: That is not a limiting factor. Our engineers regularly work with equipment from many manufacturers. We focus on solving the technical problem – the brand on the nameplate does not affect our ability to help.
Q: Can you send someone on‑site to commission my flake ice machine or maintain my brine ice maker?
A: Absolutely. Based on your location, we coordinate with local authorised engineers to perform on‑site commissioning, repair, or scheduled maintenance.
Q: Which countries/regions do you cover?
A: Currently we have active service teams in the USA, Canada, Germany, UK, France, Singapore, Malaysia, UAE, Australia and more. For other regions, please contact us – we will do our best to arrange support.
Our Contacts
Email: sales@baocharm.com
WhatsApp: +86 17663537579
Wechat: +86 17663537579
Working Hours: Mon ~ Sat 8:30 AM - 5:30 PM